Saturday, April 12, 2014

How Not to Use Social Media: Amy's Baking Company *UPDATED


Update #2: Looks like ABC is still up to their old tricks. They still blame their customers and everyone else for their problems.


UPDATE #1: It looks like Amy's Baking Company is at it again. They are attacking Yelp through their company Facebook page and are posting bad Yelp reviews on a chalkboard outside their business. On the chalkboard, they call out the people that give them bad reviews, then say "F*ck You" at the bottom of the board. Bad customer service at its finest.

Originally posted on May 13, 2013:

Many writers want to know how to use social media to build their business. Well, one business is showing the world how not to use it.

Last week, on the reality show Kitchen Nightmares, Chef Gordon Ramsey visited Amy's Baking Company. The couple refused to listen to any advice he had to give, admitted to taking their server's tips and generally acted in a very unprofessional manor, which included yelling at customers.

Upset viewers posted their concerns on the business' Facebook page and the owners of Amy's Baking Company decided to let their crazy flag fly. They are the living demonstration of how not to run your Facebook page. Here are some replies the owners posted on the page:


TO REDDIT. I FORBID YOU FROM SPREADING YOUR HATE ON THAT SITE. THIS IS MY FACEBOOK, AND I AM NOT ALLOWING YOU TO USE MY COMPANY ON YOUR HATE FILLED PAGE.


To all of the Yelpers and Reddits: Bring it on. you are just pussies. come to arizona. you are weaker than my wife, and weaker than me. come to my business. say it to my face. man to man. my wife is a jewel in the desert. you are just trash. reddits and yelpers just working together to bring us down. pathetic.

WE DO NOT NEED THIS. YOU STUPID PEOPLE. AMERICA IS ABOUT RESSLING, IT IS NOT A BIG DEAL. THE CAKES WE OFFER ARE EXPENSIVE BECAUSE WE HAVE TO REPACKAGE AND SHIP. DO NOT BLAME US BECAUSE YOU CAN NOT AFFORD QUALITY. THE YELPERS, AND NOW THE REDDITS, NEED TO BACK OFF. YOURE NOT RIGHT JUST BECAUSE OF SOME TV SHOW.

This is Samy. I am keeping note of all names here. We will be pursuing action against you legaly, and against reddit and yelp, for this plot you have come together on. you are all just punks.



Let's break down the mistakes made here:
  • They call people names 
  • They use all-caps 
  • They misspell words 
  • They don't capitalize words 
  • They threaten to sue the thousands of people who have commented on their page, which isn't possible 

They seem to be going out in like Cook Source Magazine. Remember them? If not, here is the skinny:


Stay Clear of Cook Source Magazine


Cook Source Magazine Update

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